Privacy Policy

YEAUP, operated by Meet Kansara (sole trader) ("we", "us"), operates the YEAUP mobile application and this website. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly: name, email address, profile details, sport preferences, location suburb, and profile photo. We also collect anonymous in-app usage analytics and diagnostic/error logs for example, which features are used, sports viewed, sessions created or joined, and app errors to understand how YEAUP is used and to fix problems. This analytics and diagnostic data is stored in our own secure database hosted in Australia, is not sold, and is not shared with any third-party advertising or analytics network. It never includes your private messages or your precise GPS location.

2. How We Use Your Information

We use your information to:

• Match you with nearby sessions and players
• Send notifications about sessions you've joined or hosted
• Personalise your YEAUP experience
• Communicate important updates about the service

3. Location Data

We collect your general suburb/city location to show relevant local sessions. We do not continuously track your precise GPS location in the background.

4. Where your data is stored

YEAUP is an Australian service, operated from South Australia, and we are bound by the Australian Privacy Principles.

Your account, profile, sessions, messages and photos are stored in Australia, on secure cloud infrastructure hosted in Sydney.

A few supporting services operate overseas, and we think you should know which:

• Crash and error reports are processed by Sentry (United States), to help us fix problems.
• Push notifications are delivered through Expo (United States) and then by Apple or Google.
• Sign-up and confirmation emails are sent using Resend (United States).
• If you choose to use the in-app AI assistant, your messages to it are processed by Anthropic (United States). This is optional and nothing is sent unless you use it.

We do not sell your personal information, and we do not use third-party advertising or analytics networks. We take reasonable steps to ensure any overseas provider handles your information consistently with the Australian Privacy Principles.

5. Data Retention

We retain your data while your account is active. You may request deletion of your account and associated data at any time in the app (Settings → Delete account) or by emailing hello@yeaup.com.au.

6. Security

We use industry-standard encryption (TLS) for data in transit. Access is protected by strict access controls so users can only access their own information.

7. Your Rights

Under Australian Privacy Law (the Privacy Act 1988 and the Australian Privacy Principles), you have the right to access, correct, or delete your personal information. Contact us at hello@yeaup.com.au.

8. Children

YEAUP is intended for users aged 16 and over. We do not knowingly collect data from children under 16.

9. Changes

We may update this policy from time to time. We will notify you of significant changes via the app.

10. Contact

YEAUP, operated by Meet Kansara (sole trader)
Email: hello@yeaup.com.au